Operations Manager - Chicago Office

Our team is looking for an Operations Manager to work at our downtown Chicago office. Located in downtown Chicago, ImmersiveTouch (ITI) builds virtual reality (VR) surgical simulation products that create patient-specific virtual models from medical imaging data (CT/CTA/MRI) for use by surgeons. ITI’s technology is unique in its use of 360-degree views, 3-D graphics, and advanced haptic feedback technology to generate a simulated surgery environment that both looks and feels real. As a result of thorough scientific investigations we found that implementing our products into surgical training and planning routines has a measurable positive affect on surgeon performance. ITI has received FDA clearance and been granted two patents related to the application of haptic feedback to surgical imaging data.


  • Accounting support

  • Billing management

  • Receivables management

  • Assistance in screening resumes for various positions

  • Coordination of sales and Marketing with other office functions

  • HR management

  • Tax filing management

  • Coordination with quality, inventory and data security and compliance management.

  • Vendor management

  • Build and enforce processes and procedures to ensure smooth company operations


  • Office Management: day to day management of the office, amenities, office activities and investment into the space. Maintain inventory of coffee & snacks. Conceiving and planning team building activities and day-to-day perks.

  • Human Resources: Manage HR related issues

  • Culture Champion: Help to define and support the culture of ImmersiveTouch.

  • On-Boarding: Design, manage, and administer on-boarding process (such as background checks, first day orientation, probationary period reviews) and programs that provide new employees with a basic understanding of ImmersiveTouch,

  • Employee Relations: Partner with employees, managers and founders to provide advice, identify trends, issues and problem areas as they relate to employees. Recommend solutions, new approaches, policies and procedures to encourage continuous improvements in efficiency of the department and company.

  • Recruiting and assistance in screening resumes for various positions

  • Invoices & Bookkeeping: Work with the CEO to send invoices and organize the Company's credit card statement for Accounting,

  • Accounting support, Billing management, Receivables management, Tax filing management

  • Coordination with quality, inventory and data security and compliance management.

  • Performance Management: Encourage and ensure managers conduct performance discussions. Provide input and guidance on taking corrective action, training/development, and promotions.

  • Trade Show & Demo Management: Organize trade shows and other product demos

  • Vendor management

  • Coordination with quality, inventory and data security and compliance management.


  • CPA with Bachelor's Degree in Accounting and 5-7 years of operations experience

  • Talent Development experience is desired.

  • Experience working in a fast-paced high tech environment or startup environment.

  • Experience managing significant HR/Talent Development projects from design to implementation.

  • Strong communication skills and excellent interpersonal and influencing skills.

  • Strong business acumen, results oriented and the ability to manage frequently changing priorities.

  • Demonstrated analytical skills. Strong proactive interest in learning/mastering HR best practices.

  • Proven ability to build relationships and earn the trust of employees and senior leadership across the organization.

  • Ability to serve as a thought partner for founding team and a willingness to challenge the status quo.

Job Type:

  • Full-time


  • Accounting: 5 years (Preferred)

  • Operations Management: 5 years (Preferred)


  • Bachelor's (Required)

Benefits offered:

  • Paid time off

  • Health insurance

  • Dental insurance

  • Workplace perks such as food/coffee and flexible work schedules

This job will require you to pass a background check:

  • Yes

Your personal data controller is ImmersiveTouch Inc. with its registered seat Chicago, Illinois, 60607, United States of America. Your personal data will be processed in particular to invite you to our recruitment process and to conduct the process, which includes negotiating conditions of employment. We respect your privacy rights i.e. the right to access, rectify and delete your data, limit its processing, transfer it, a right not to be a subject to automated decision-making, including profiling, and to object to the processing of your personal data (you will find more details about processing of your personal data in our Privacy Notice. 

This position is OPEN